Gaming should be an enjoyable form of entertainment — nothing more. 22gt99 is committed to providing every player in Bangladesh with the tools, information, and support needed to keep gambling fun, safe, and under control.
At 22gt99, responsible gaming is not a policy checkbox — it is a core part of how we operate. We genuinely believe that sustainable, enjoyable gambling starts with informed players who understand the risks and have practical tools to manage their activity. Every feature we build, and every policy we enforce, is shaped with that principle in mind.
The 22gt99 platform is built exclusively for adults aged 18 and above. Our registration process includes an age declaration, and we carry out identity verification checks to confirm the age and identity of our users. Any account found to belong to a person under 18 years of age is immediately closed, regardless of how much activity has taken place on that account.
We recognise that for a small percentage of players, gambling can shift from a leisure activity to a problematic one. Problem gambling can affect people of all backgrounds, and it rarely announces itself clearly. That is why 22gt99 has invested in monitoring tools that can identify patterns of behaviour associated with at-risk play, allowing us to reach out proactively and offer support where it may be needed.
If you ever feel that gambling is no longer something you are doing for fun — or if you find yourself gambling to chase losses, borrowing money to bet, or spending more time and money than you intended — we encourage you to use the responsible gaming tools available on the platform, or to contact our support team immediately. We are here to help, without judgment, at any time of day or night. You can reach us at [email protected] or via WhatsApp at +880 1700 000000.
22gt99 provides a full set of player protection tools, available free of charge to every registered account holder. Use them to stay in control at all times.
Set a maximum amount you are allowed to deposit over a daily, weekly, or monthly period. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be reduced immediately; increases take 24 hours to apply, giving you time to reconsider.
Available NowSet a maximum session length after which you will be automatically logged out of the 22gt99 platform. Session time reminders can also be configured to notify you at regular intervals during play — a simple but effective way to keep track of how long you have been gambling.
Available NowTake a short break from the 22gt99 platform by activating a cooling-off period of 1, 7, 14, or 30 days. During a cooling-off period your account remains open but all deposits and wagering are suspended. The period cannot be shortened once activated.
Available NowIf you feel you need a longer break from gambling, self-exclusion allows you to close your 22gt99 account for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended and cannot be reopened before the selected period expires. Contact support to activate this option immediately.
Contact SupportEnable regular on-screen reality check notifications that display how long you have been playing in the current session and your net wagering result. These prompts appear at intervals you define and serve as a straightforward reminder to pause, reflect, and decide whether to continue.
Available NowReview a full record of your deposits, withdrawals, bets placed, and game sessions directly from your account dashboard. Keeping an eye on your gambling history is one of the most effective ways to stay aware of how much time and money you are spending on the 22gt99 platform.
Available NowRecognising problem gambling early makes it far easier to address. If any of the following signs apply to you or someone you know, it may be time to seek support.
Continuing to bet in an attempt to win back money you have already lost — often increasing stake sizes in the process — is one of the clearest signs that gambling has moved beyond entertainment.
Consistently gambling for longer than you intended, or losing awareness of how much time has passed during a gaming session, suggests that your gambling habits may be developing into a problem.
Feeling the need to conceal how much you are gambling from family members or close friends, or lying about the money and time you spend on betting, is a significant warning sign.
Using borrowed money — whether from friends, family, or financial services — to fund your gambling activity indicates that your spending has exceeded what you can sustainably afford.
Feeling anxious, irritable, or depressed when you are not gambling, or using gambling as a way to escape stress, low mood, or personal problems, are signs that the activity is fulfilling an unhealthy role.
Repeatedly attempting to cut down or stop gambling and finding yourself unable to do so — even when you genuinely want to — is a clear indicator that professional support may be beneficial.
Answer the following questions honestly. If you find yourself answering "yes" to three or more of them, we strongly encourage you to use the self-exclusion or cooling-off tools available on 22gt99, or to contact our support team for a confidential conversation.
Have you ever gambled with money that was set aside for essential expenses such as rent, food, or utility bills?
Do you feel a strong urge to increase your bet sizes over time in order to experience the same level of excitement?
Have you ever tried to win back money you lost by continuing to gamble — sometimes for longer than you originally planned?
Has gambling ever caused significant conflict with family members, friends, or colleagues — or led you to neglect important responsibilities?
Have you ever borrowed money — or sold personal possessions — specifically to fund gambling activity?
Do you feel restless, anxious, or irritable when you attempt to reduce or stop gambling?
Have you ever felt the need to hide the amount of time or money you spend gambling from the people around you?
Access your responsible gaming preferences directly from the account settings section of your 22gt99 profile. From here you can set deposit limits, session time limits, and activate reality check notifications instantly — no waiting period required for these tools.
If you need a short break, select a cooling-off period of 1, 7, 14, or 30 days from your account settings. Your account will remain open but deposits and wagering will be disabled for the full duration. This option takes effect immediately upon activation.
For a longer break of 6 months or more — or for permanent account closure — contact the 22gt99 support team directly. Self-exclusion requests are processed as a priority. Once activated, the exclusion cannot be reversed before the agreed period has fully elapsed.
If you are uncertain about which tool is right for your situation, or if you simply want to talk through your concerns, our support agents are available around the clock via email and WhatsApp. Every conversation is handled with care and complete confidentiality.
If gambling is causing you stress, financial hardship, or conflict in your personal life, please do not wait. The 22gt99 responsible gaming team is available every hour of every day — including weekends and public holidays across Bangladesh. All conversations are completely confidential.
You may also review the 22gt99 FAQ for answers to common questions about account management and responsible gaming tools.
When gambling stays fun and within your budget, it is a great source of entertainment. Explore the 22gt99 platform — cricket betting, live casino, and slots — with your responsible gaming settings firmly in place.
18+ only. Gambling involves financial risk. Play within your means. If gambling is affecting your life, use our responsible gaming tools or contact support immediately.